PCCW Teleservices to close Quincy facility
6 months ago
139 jobs leave community with closing of telemarketer
PCCW Teleservices has made the decision to close its operating facility in Quincy early next year.
In a news release, the company said 139 local jobs will be affected and the positions here will displace approximately 139 positions.
The company, located at 1400 N. 30th in part of the old Motorola building, has operated a center in Quincy since 2005. It was previously known as Influent.
Tina Myles, Vice President of Human Resources, said, “Displacing employees is never an easy decision. We are truly grateful to those employees that have served us over the years and to the town of Quincy and the surrounding communities for their support. We are taking every step to minimize the impact to these employees and to assist them in their transition.”
Employees have been provided a 60 day advanced notice with a closing set for around Janaury 15.
The company is working with other local companies and the State of Illinois Workforce Management to consider job fairs and ways to best assist those impacted with finding new employment opportunities.
PCCW Teleservices is a wholly owned subsidiary of HKT, a telecommunications service provider headquartered in Hong Kong. The company is business process outsourcing (BPO) provider of voice and non-voice customer service, technical support, sales, customer retention and related services.