VIDEO: Moore announces his three part plan to move Quincy forward

4 months ago by Denise Donley

Unveiled what he calls "A Performance Driven City of Quincy"

Quincy City Council Alderman Kyle Moore announced his three part plan to improve city services Wednesday morning with what he calls “A Performance Driven City of Quincy.”

The plan is based upon three ideas: a commitment for the city government to listen, an equal expectation of service and all progress measured and supported.

Moore also said he would hold two public town halls a year where citizens can speak openly about city-related issues.

“We need a government that strives for the best customer service at the lowest cost for residents,” said Moore.

He stressed the City works for the taxpayer and they should get what they pay for.

Part of Moore’s three part plan is "The Quincy Scorecard."

The scorecard would measure how much work the city is getting done, would be available to the general public and would be the same data that the Mayor would get.

“When the Quincy Scorecard is implemented, we will not only be able to look at our operations and see if we are doing a better job than the year before, but we will be able to look at opportunities for efficiencies in every department and be able to compare best practices with other cities,” said Moore.

Moore added that cities across the nation are adding performance-based measures to improve the job they do for their citizens.

A St. Petersburg, Florida mayor evaluated data in 2001 before implementing his performance-based plan and learned it took an average of 30 months for a sidewalk repair work order to be completed. Their response time now after the plan has been in place is down to 3 months.

“I know with commitment and leadership at the top, working alongside employees at every level in our city, Quincy can become a performance driven city,” said Moore. “When faced with the question ‘Are you doing a better job for Quincy this year than last?’ we will answer ‘Yes’.”